Insights that empower

How Superior HealthPlan provides employees with the support they need to work where and how they work best

Policy

Remote Work

Region

Austin, TX

Industry

Healthcare

Size

Large
1000+ Employees

Policy Implementation Overview

  • Flexibility. All People Leaders are encouraged to work with their teams to allow for workplace flexibility, which may include fully remote work or hybrid work arrangements, early or late start and end times for the work day, and shortened work weeks, such as 4 days per week.
  • Equipment. All employees receive the appropriate equipment to work from home, including a laptop, headset, docking station, mouse and keyboard, as well as additional equipment (such as an extra monitor) if needed.
  • Internet. All employees below the Manager level may be granted a stipend to cover home technology expenses, such as internet.
  • Talent Hubs. In partnership with parent company Centene Corp., Superior has introduced talent hubs for employees. With 8 talent hubs in 7 cities throughout Texas, these spaces provide open seating and modernized meeting rooms to encourage collaboration in the office, when and if needed.

The Impact

Employee engagement has directly been impacted by workplace flexibility. Based on survey feedback in June 2022 from 93% of our employees, Superior earned a 91% engagement index score, a 4-point increase from the previous survey in 2021. Additionally, more than 9 in 10 employees said they intend to stay at the company for at least the next 12 months.

“We are dedicated to providing more flexibility for employees as they balance their responsibilities at home and in the workplace. Supporting our employees also has a direct impact on the 1.7 million members we serve and is one of the reasons we’ve been able to provide quality care for more than 20 years to individuals and communities across Texas.”

Mark Sanders

President & CEO, Superior HealthPlan

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