Toyotetsu Texas’ goal is to be the leading Tier 1 supplier of auto parts for Toyota San Antonio by delivering exceptional quality to its customers and fostering an outstanding work environment for its team.
Toyotetsu is known for its “Mendomi” culture, a Japanese term used to describe how employers treat their employees like family. At Toyotetsu Texas, Mendomi means taking care of team members like family by listening to their voices and ensuring leadership takes action on their concerns. This company culture strives to prioritize team members’ happiness and long-term success, deeply ingraining family-friendly values into the organizational culture. It’s this commitment to family-like care that sets the foundation for all of Toyotetsu’s employee-focused practices.
As a reflection of their Mendomi culture, Toyotetsu fosters a family-friendly culture by offering comprehensive benefits, supportive leave policies, and engaging family activities. Employees receive comprehensive benefits, including fully paid short- and long-term disability coverage, 100% company-paid parental leave, company-provided uniforms and safety gear, 401(k) matching, and access to dependent care flexible spending accounts. The company supports team members through paid personal and medical leave options, accommodations for disabilities, and flexible approaches to individual needs. These benefits and initiatives create a strong sense of community, ensuring employees and their families feel supported both in and outside of work.
Families are included in the workplace culture through events like annual family day, company picnics, safety calendar contests for kids, and recognition celebrations. With robust health benefits, an on-site medical facility, connections to community organizations, and an internship program for individuals with disabilities, Toyotetsu is dedicated to holistic support for employees and their families. Together, these offerings make Toyotetsu a workplace where employees and their loved ones can truly thrive.
While “Mendomi” is naturally embedded in the Toyotetsu DNA, a clear turning point was in August 2023 when they introduced the Team Member Voice Board, which allowed employees to regularly provide actionable feedback about what they needed to be successful in their roles. Leadership collects this feedback, along with input shared in their annual surveys, and quickly takes action to address this, making employees feel heard and valued by management. This open communication reinforces the company’s dedication to fostering trust and collaboration with its team members.
Toyotetsu’s commitment to its Mendomi culture and regular employee feedback has had a profound impact on the organization. The company’s focus on listening and acting on feedback has strengthened employee engagement, teamwork, innovation, product quality, and retention. Since introducing the Team Member Voice Board in August 2023 and implementing more benefits as a result of these surveys, employee retention has increased by 14%, and Toyotetsu Texas has maintained the lowest turnover rate on the Toyota Texas Campus for three consecutive years. These efforts reflect the company’s dedication to creating a work environment that values feedback, open communication, a family-friendly culture, mutual respect, and opportunities for growth and development. Guided by the Mendomi philosophy, this approach nurtures a culture of community and compassion, empowering employees to thrive in an environment built on trust and care.
